Olcay Saygın Clinic

Flew in from Australia. I had my surgery yesterday. Everything went really well. I’m extremely happy with the service provided by Dr Olcay Saygin. Special mention to my customer service rep Cem. He helped me with whatever I needed, took me out to lunch and showed me around. I can’t wait to see the end result. Transport to and from was comfy and prompt.

⚠️⚠️WARNING⚠️⚠️ 20 months after my transplant, it was clear to me it was a failure (photos attached). Frizzy hair, lack of density, and patches all over. Thinking I had a results guarantee, I contacted ZEN Hair and they EXPLICITLY said that they do not guarantee the results (please check the conversation screenshot linked). So, if you want to risk your hair transplant, go ahead and book with them. You may be lucky and get decent results. But if you are not lucky, be prepared to incur the costs of another transplant (and guess what, there is no results guarantee then either!). It is a shame that the Dr. refuses to admit her failure and assume her full professional responsibility. It is also lame to give a GUARANTEE report post-operation, that does not guarantee anything. The contact persons working with the cross-continental worldwide famous Dr. Olcay are good and respectful. I thank them for translating (the doctor only speaks turkish).

Dr. Olcay Saygin at ZenHair Esthetic center and Staff are simple wonderful! The team handled my hair transplant procedure with great professionalism and made me feel like family. It was a joy to work with them from the start to finish. After review of many clinics I couldn’t be happier with my choice to come to Turkey and work when Dr Olcay! If your searching for a great team with even greater results, ZenHair Esthics is the Place to come.

Overall I had a very good experience with Zen Hair Clinic. They sent detailed information about the transportation from the Airport to the hotel and about the further process. The hotel was fine (although some construction work was going on) and it was very close to the clinic. When I arrived an EKG was talen to confirm that I could handle the anaesthesia. It supposedly showed some irregularities which caused concerns for the doctor and they asked me to provide information from my own doctor about my heart condition. I have, however, never had ANY heart issues, so my doctor couldn’t say anything. This caused me a lot of concern, as I feared the operation would be cancelled. There was, however, a cardiologist nearby, with whom I got an appointment fast. That required both a passport and extra cash, both of which I fortunately had brought with me to the clinic that morning!! Had I not had that, I am not sure what had happened. So this should probably be mentioned in the briefing notes! After that incident, the rest of the procedure went smooth. The operation took 9 hours, but all the while I felt comfortable and in good hands.

I had a good experience with Zen Hair via Dr. Olkay and her team of highly qualified surgeons, trainees & partners. The relatively higher cost compared to others in Turkey is mostly justified by the excellent surgical care, facilities & service, including effective communication (via WhatsApp pre & post-op), getting my input for drawing my new hairline, having me feel comfortable (via an oral sedative; i have a high pain tolerance for numbing injections), high quality hotel stay (room service is extra) & most meals and airport transportation. I highly recommend.